Yes You Can! How Community Pharmacies Have Profitably Implemented Enhanced Care Services

Published by Texas Pharmacy Association


”ACPE Texas Pharmacy Association (154) is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. Continuing education will be provided to participants who completed all course requirements.

Description: Based on his visits and interviews with scores of pharmacies across the country Bruce Kneeland has seen first-hand how community pharmacies are providing, and getting paid for providing, patent centric care. Some of these services are being supported by third party reimbursement and some are being paid for by the people getting the care; or, by their family caregiver. This program will provide details on how these pharmacies decided which services to provide, where they got the support they needed to implement the program and how providing these enhanced care services have had a synergistic effect on their traditional dispensing services.

At the completion of this activity, the pharmacists and technicians will be able to:
1. Describe enhanced care services in a community pharmacy.
2. Recognize out-of-pocket pay outs to patients and caregivers.
3. List services commonly considered as enhanced care.
4. Identify how to implement patent centric care services.

This lesson is an application-based CE activity and is targeted to pharmacists and technicians. This program has been approved for 1.5 contact hour of continuing education credit (0.15 CEUs).

This program contains a required post-test that must be completed before a certificate can be issued.

Bruce Kneeland
Bruce Kneeland has been involved in the community pharmacy industry for more than 40 years. During that time, he has held senior management positions with companies; such as: Vice President Franchise Development for Health Mart Inc., Vice President Communications for the National Wholesale Druggist’s Association and Vice President, Corporate Membership for the National Community Pharmacist Association. Kneeland has been a frequent contributor to pharmacy magazines and a speaker at national and...More

Originally Published

July 14, 2018

Program Titles and Supporting Materials

This program contains the following components:

  • Yes You Can! How Community Pharmacies Have Profitably Implemented Enhanced Care Services - Video
  • Yes You Can! How Community Pharmacies Have Profitably Implemented Enhanced Care Services - Paper

How To Attend

Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like. Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.

Technical Requirements

You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.


If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.

Click on jurisdiction for specific details

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