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Pharmacists Bill of Rights

The Association recognizes that a pharmacist has a responsibility in the care of patients.  The Association supports prior notification by a pharmacist to the pharmacist’s immediate supervisor where conscientious objection may occur so that a system may be developed to ensure that patients have access to legally prescribed therapy and/or pharmaceutical care without compromising the pharmacist’s right of conscientious refusal. (99-9)

TPA's Pharmacy Patient Bill of Rights

   1. You have the right to considerate and respectful care from your pharmacists and other healthcare professionals.
   2. You have the right to receive relevant, accurate, current and understandable information from your pharmacists concerning your treatment and/or drug therapy.

   3. You have the right to receive complete and accurate information from their pharmacists regarding the reason for your treatment and/or drug therapy, the proper use and storage of prescribed medications and the possible adverse side effects and interactions with other drugs, supplements or foods.

   4. You have a right to receive effective counseling and education from your pharmacists that empowers you to take an active role in your health condition and treatment decisions.

   5. You have the right to make non-emergency decisions regarding your plan of care before and during treatment, as well as to refuse any recommended treatment, therapy or plan of care.

   6. You have the right to expect that all prescribed medications you receive are safe, accurately dosed, effective and in useable condition, whether received from a physician, hospital, health clinic, retail pharmacy or mail-order pharmacy.

   7. You have the right to expect that all records, communication, patient counseling by your pharmacists and all related discussions regarding your drug therapy, its effects and side effects will be conducted in a manner that protects your privacy.

   8. You have the right to expect that your personal data — including all contact information — will not be released by pharmacists, pharmacies or insurance companies to another party to be used in soliciting the purchase of goods or services, whether or not the solicitation is related to your care.

   9. You have the right to choose the pharmacist and pharmacy provider where your  prescriptions are filled and to not be pressured or coerced into transferring your prescriptions to another pharmacy or mail-order service.
  10. You have the right to file a complaint with the Texas State Board of Pharmacy concerning any pharmacist or pharmacy licensed in the State of Texas if you believe that a violation was committed concerning your safety, health, privacy or the confidentiality of your personal information.

The collaborative nature of healthcare requires that patients or their families be involved in and/or knowledgeable of all aspects of their care. The effectiveness of patient care and patient satisfaction with the course of drug therapy will depend, in part, on patients fulfilling certain responsibilities, including providing complete and accurate information about medications as well as a history of drug and food allergies.

Adopted by TPA Board of Directors September 22, 2010

Code of Ethics for Pharmacists

I. A pharmacist respects the covenantal relationship between the patient and pharmacist.

Considering the patient-pharmacist relationship as a covenant means that a pharmacist has moral obligations in response to the gift of trust received from society. In return for this gift, a pharmacist promises to help individuals achieve optimum benefit from their medications, to be committed to their welfare, and to maintain their trust.

II. A pharmacist promotes the good of every patient in a caring, compassionate, and confidential manner.

A pharmacist places concern for the well-being of the patient at the center of professional practice. In doing so, a pharmacist considers needs stated by the patient as well as those defined by health science. A pharmacist is dedicated to protecting the dignity of the patient. With a caring attitude and a compassionate spirit, a pharmacist focuses on serving the patient in a private and confidential manner.

III. A pharmacist respects the autonomy and dignity of each patient.

A pharmacist promotes the right of self-determination and recognizes individual self-worth by encouraging patients to participate in decisions about their health. A pharmacist communicates with patients in terms that are understandable. In all cases, a pharmacist respects personal and cultural differences among patients.

IV. A pharmacist acts with honesty and integrity in professional relationships.

A pharmacist has a duty to tell the truth and to act with conviction of conscience. A pharmacist avoids discriminatory practices, behavior or work conditions that impair professional judgment, and actions that compromise dedication to the best interests of patients.

V. A pharmacist maintains professional competence.

A pharmacist has a duty to maintain knowledge and abilities as new medications, devices and technologies become available and as health information advances.

VI. A pharmacist respects the values and abilities of colleagues and other health professionals.

When appropriate, a pharmacist asks for the consultation of colleagues or other health professionals or refers the patient. A pharmacist acknowledges that colleagues and other health professionals may differ in the beliefs and values they apply to the care of the patient.

VII. A pharmacist serves individual, community and societal needs.

The primary obligation of a pharmacist is to individual patients. However, the obligations of a pharmacist may at times extend beyond the individual to the community and society. In these situations, the pharmacist recognizes the responsibilities that accompany these obligations and acts accordingly.

VIII. A pharmacist seeks justice in the distribution of health resources.

When health resources are allocated, a pharmacist is fair and equitable, balancing the needs of patients and society.

* Adopted by the membership of the American Pharmacists Association October 27, 1994.